Cleaning and maintaining your Secretlab chair is quick and easy. If you take good care of it, your chair will continue to look great and work well for many years to come
Table of Contents
1. General Care
Cleaning and maintaining your Secretlab chair is quick and easy. If you take good care of it, your chair will continue to look great while keeping you comfortable for many years to come
Follow the usage instructions
Improper use can damage your chair, or worse, cause injuries. Always use your chair safely.
Don't sweat on it
Constant exposure to perspiration is harmful to the PU leather’s top coating, so do remove perspiration and dirt by regularly wiping down your chair with a slightly-damp cloth.
Avoid sitting bare-skinned
The buildup of body oil and friction from direct contact with your skin affects the pH values and degrades PU leather's protective coating over time, so avoid sitting bare-skinned on your chair.
Keep away from liquids
Any form of moisture is detrimental to the PU leather. Immediately clean up any spills and only sit on your Secretlab chair after you have complelely dried off from your shower.
Don't abuse it
Even the toughest of chairs won't be able to stand up to rough usage, so keep your chair away from impacts, drops, and sharp objects.
Avoid using a hairdryer near it
Exposure to high heat (such as from hairdryers will compromise the PU leather's top coating, affecting its durability and shine or colour.
Keep pets away
Claws and teeth can damage PU leather and other soft parts of your chair, so do take extra care around your pets.
1a. Usage & Safety Instructions
Sit in the center of the chair, with your back to the backrest.
Do not sit at the front edge of the chair.
Do not stand on the chair.
Do not use the chair with more than one person.
Do not push the chair around when a person is sitting in it.
Do not push down on the backrest when a person is reclined.
Do not place all your weight on the backrest only.
Do not place your hand or fingers near the recline mechanics.
2. Upholstery Care
While Secretlab chairs can be cared for with just a damp cloth in most cases, it is recommended that you use the specialized upholstery cleaners on our Accessories Store (accessories.secretlab.co).
2a. Secretlab PRIME™ 2.0 PU Leather
Secretlab PRIME™ PU leather is stain-resistant and easy to clean. For dirt and light stains, you can simply wipe the leather clean using a microfiber cloth dampened with a little water. Leave the chair to air dry completely after cleaning.
For the best results, use a leather cleaning product, such as our own Secretlab Premium Leather Cleaner. Spray a small amount onto a clean microfiber cloth and gently wipe clean
2b. Secretlab NAPA Leather
The real leather of the Secretlab NAPA series requires extra care, as natural leather isn’t water-resistant due to its breathability. Promptly clean up any spills. Use a dry cloth or paper towel to absorb any liquid, and gently wipe down with a microfiber cloth dampened with a little water.
For the best results, apply a high quality leather conditioner often, or at least once every three months to keep the leather fresh and supple.
2c. Secretlab SoftWeave™ Fabric
Secretlab SoftWeave™ Fabric, like any other fabric, may become dirty over time. Loose particles and dirt can be simply vacuumed up, while any spills should be promptly blotted up with a dry cloth or paper towel. DO NOT rub into the fabric, as this may cause further staining.
A fabric cleaner, like our own Secretlab Premium Fabric Cleaner, may be used to clean stubborn spots. Spray a small amount onto a clean microfiber cloth and gently wipe clean.
2d. Secretlab Suede
Some Secretlab chair variants feature suede accents. Unlike PRIME™ PU Leather, suede is not water-resistant, so avoid contact with water as much as possible.
To clean loose particles and dirt, use a dry microfiber cloth to wipe against the grain of the suede. Any spills should be promptly blotted up with a dry cloth or paper towel.
As with any kinds of fabric, sweat and gunk can build up over time in the velour covers of our pillows. You shouldn't have to wash them often, but if they start smelling funny, we recommend hand washing them in water below 30 degrees celsius (around 90 degrees farenheit). Leave them to air dry—don't squeeze the water out! You might end up flattening your pillow.
4. Functional Parts
The moving and functional parts of the chair — such as the armrests, tilt mechanism, and hydraulics — should not need much maintenance, as long as they are used in a non-abusive manner. If you encounter any issues with these parts, please feel free to contact us. If your chair is still covered by warranty, we will provide you with replacement parts if needed.
5. Warranty Claim & Support
In the event that something goes wrong with your chair, please take photos or a short video of the issue, and contact us via our Support Form.
To find out what our 2-year limited warranty covers, check out our Warranty page.
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