Resources and Specifications
Frequently Asked Questions
Secretlab chairs are built to be highly customizable and feature a wide range of adjustments. We recognize that people come in all shapes and sizes, and our chairs are designed to accommodate various heights and weights.
To get an idea of the best fit for you, check out our sizing calculator.
However, you should also refer to the specifications sheet for each chair for more detailed dimensions.
Upon purchase and fulfilment, a confirmation email containing an Assembly Video as well as an Assembly Guide will be sent to your inbox. You can also find the Assembly Video and Assembly Guide in our Resources page.
The Assembly Video and Guide will give you a step-by-step visual walkthrough, as well as some important safety information to keep in mind. So, watch it through at least once before you start. Most users take about 20 minutes to assemble their chair.
If you run into any issues during the assembly, please feel free to contact us through our Contact Form and our support team will do their best to help you.
Secretlab chairs are exceedingly durable, but proper aftercare is still crucial to ensure they stay in good condition for a long time. This means keeping liquids away from your chair, and also wiping it down once in a while to keep it clean. We’ve compiled a handy Aftercare Guide with more detailed instructions, and you can refer to that for more information.
Our warehouse is based in Warsaw, Poland and orders usually take up to 1 working day to be processed and 95% of our orders are delivered within 2 - 4 working days. Exceptions include distant locations and stock availability. We are unable to ship to PO boxes.
* Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.
We deliver your order straight to your address via FedEx or TNT. You’ll receive an email with a tracking number when your order ships, so you can easily track your order. Please ensure that you’re home on the day of delivery to receive your order.
You’ll receive a shipping confirmation email with a tracking number when your order ships. However, the tracking information can take up to 24 hours to update, so don’t worry if it doesn’t show up immediately.
Secretlab TITAN 2020
제가 체중도 제법 나가고 앉아있을 떄 다른 사람보다 상대적으로 굉장히 잔 움직임이 많아서 나름 의자가 내구성 있다고 해도 몇 주만에 금방 상하는데 확실히 시크릿 랩 의자는 내구성이 보장되는게 느껴집니다.
I've used ****** amazon gaming chair that cost 200usd. I've tested "legendary" office chairs. None of those were like this chair. Plush but responsive, adjustable, sturdy, GREAT wheels, no squeaks, not shaky, awesome lumbar knob, adjustable arm support is god send, head rest is just the right size to be ergonomic, and the texture is just AMAZING. I was super worried that this would be just one of those standard gaming chairs, but the titan blew me away. 6 stars if possible
Super comfy and was easy to set up!
I have always had simple computer chairs over the years and they would start to fall apart months afterwards. I finally decided on the titan and I have no regrets. The price was high, but worth it! Very comfortable and very easy to put together. I love this chair.
I have used a half dozen different office chairs in my adult life, and all of them were uncomfortable in some way. In fact, even the more expensive ones tended to be cheaply made. The Secret Lab Titan is awesome. It’s the most comfortable chair I’ve had - and the quality of the equipment is obvious compared to other chairs. Yes, the Secret Labs chairs are a bit expensive, but you really get what you pay for. I would suggest the Titan to anyone who has to spend extended time in front of a computer or spends many hours gaming!