Received the chair without any problems and assembling it was an easy task.
First I thought it was a bit to hard but after first day of use I realized this is the way to go. My back has never been better after many hours of sitting.
I use this chair mostly for office use since im not an heavy gamer.
The chair arrived quickly, well packaged, was super easy to put together and is exceedingly comfortable. I'm happy with my purchase and only wish I had bought it sooner! The purple looks even better in person.
This chair exceeded my expectations! Easy to assemble, comfort beyond measure, and looks amazing!
One word, AMAZING! That's my review for the Secret Labs Titan Series chair.
Super comfortable, very high quality, and stunning design! I couldn't have asked for a better computer chair. 5+ hours a day and not one complaint. Couldn't be happier!
Thank you, Secret Labs!
This is my first true gaming chair and I'm completely sold this chair is comfortable and the added care they give their products you can really tell. If this chair ever gets worn out I'll buy another from here.
We recently ordered chairs from every top gaming chair manufacturer as we are trying to decide what chairs to put into our new office building. The Secretlab Titan was the best packaged chair by far, arrived with no issues, no damage or signs of shipping at all. The fit and finish of this chair is superb! All the other chairs had some issue, or a missing part or just something that make it not look like a high end piece of furniture. The Titan was a breeze to assemble and currently looks to be our go to for our new office building. Some of the other product lines we tested include DX Racer, Ewin, Clutch Gaming and others.
I received my chair TITAN NAPA very quickly but after disbanding, the seat was marked certainly because of the transport ...
After an email with the support, a new seat was sent to me without delay and only with my only request.
No debate or anything with the pictures provided, everything was taken care of.
I wish to emphasize here the professionalism of the support to the height of the quality of their product!
This chair is a great chair. Everything is high quality, the only complain I might have is it is a little firm when you first get it. This should lead to the chair ladting linger with more support. I had back pain before buying this chair. My back pain is greatly reduced.
I bought the omega chair. Its a really good chair. Super sturdy. When i’ve receive the package, the two lever for the chair adjustment was missing. I’ve sent and email and they sent me two lever. I am not mad about the fact that there was a missing part, but for a 500$ chair its a down. But hey... that thing can happen. The thing that secretlab could have done to be real nice is sent me something for that mistake.(sticker. T shirt... what so ever) i think that for a chair that supposed to be to top chair, They could have give a bit for a 5star review :/
I thought it comes with the new omega lumbar support pillow. Oh well can't ask for too much I guess. The chair is solid and the quality is superb. But for those wearing jeans that has those pocky materials at the butt area do be careful, I don't think the PU leather can sustain prolonged wearing and tearing from the pointy edges. I am 179cm and 74kg, do choose Titan over Omega if you are around my size. I think its really a bang for the buck buy. Hopefully it can last over 5 years!
I recently purchased the Omega 2018 chair. The chair itself is very comfortable for the most part. The pillow and lumbar support pillow are excellent additions. Unfortunately my chair came with the arm rest defected. (Armrest wouldn't lock into place.) I contacted customer support and was shipped a replacement not long after I talked to them. Because of the condition I received the chair I was going to return it for a refund. Customer support said I fell into the category for a 30% restock fee and pay for my own shipping (almost half the price of the chair itself.) I think this is highly unfair, especially for receiving a product with a defect. And because of the harsh return policy it gets a 3 star from me. I will not be purchasing any chairs from here in the future and I was considering getting a titan as well. :/
Fantastic gaming chair. Lots of support. Very well made with the use of quality materials. Got it for my hubby's bday. From the horses mouth, "Best chair I've ever owned. Comfortable and hands down reliable for long gaming sessions on the tushie and back. Hahahaa." - I'm happy to recommend this! Thanks :)
The chair is probably the best chair i’ve ever bought! Its not some normal office chair or an expensive executive chair but an awesome gaming chair that has the best ergonomic factors in mind. No more back or shoulder pains. I can game for hours and still feel fine! I highly recommend this to anyone who can afford it, it is certainly worth the price for the benefits you receive.
Was somewhat wary about getting a expensive chair but it feels worth it after sitting in it for 3 weeks. Gaming and watching my favorite twitch streams has never been better.
While slightly disappointed that my new Titan hasn't got game like Lupo's chair, these beast is a comfy one. Easy to put together and built like a rock. Couldn't recommend it more.
I absolutely love this chair. I could sit for long periods of time streaming without any fatigue issues the lumbar support soft comfortable just like the headrest. I highly recommend this chair to anyone it was looking to stream for long periods at a time
I'm 193cm (6'4") and have had many back and neck issues from sitting behind a PC for work and gaming. I took a chance on the Titan as the specs looked right and I'm extremely happy with this chair. It's perfect for me and even the lumbar is in the right spot. I've tried many chairs in stores for three times the price and none of them are as good as the Titan. I've ended up taking this chair to the office and will get a 2nd one soon for home.
Unboxing was a pleasure and assembly was easy. Build quality, design and strength look great.
My only suggestion is perhaps the arm rests could be a little closer together.. The minimum setting is still a little wide.
Cant believe how good it feel to sit in a top of the line chair! Sat on my Omega 2018 and got the chills! Would buy again 100 times!
The best chair you can get is one you don't think about, and this is it. I never think about adjusting myself in the middle of a gaming session, I don't have back and neck pain anymore, unlike my old chair after ~2 hours I'd start to feel it.
The cushion is very supportive and you don't sink into it.
The only thing I would improve is the wheel's felt a little cheap in terms of quality but you can purchase replacement wheel's if something were to happen.
Disclaimer, I'm filling this review because secret lab offers a $20 discount on accessories for reviews. I have no regrets about buying this chair. It is very good and a quality chair. I marked off one star for a few minor complaints that I think should be improved upon in the future. One is that the front of the chair cuts into the back of my legs a bit. I do have large muscular legs though. I also feel the chair should have come with a lumbar pillow, the lumbar included in the chair is ok, but I do prefer a pillow. And lastly the sides of the back are a bit too pronounced and sometimes are uncomfortable against the back of my arms.
That being said, the chair is still a great chair. Assembly was easy. Chair is comfortable but a bit stiff, hope it will break in over time but it's not uncomfortable.
Such an amazing product. I spend 3-6 hours a day in front of my computer and ever since i have bought the secretlab omega chair my back has loved me for it. Do yourself a favor and buy one now.
I wanted to wait a bit so I could really test the chair out before leaving a review so after three months of use here it is. My only problems are that the pillow I received is already coming apart, the band on its unraveling. Also despite having the lumbar function I wish that a lumbar pillow was included.
Now other than those two things I am deeply in love with this chair. I stream thirty plus hours a week and can honestly say I will never buy a different brand of chair. Before this chair I had gone through 5 chairs in the span of a year and a half and nothing has come close to the quality and back support this chair provides. Coming from a bigger person the arm rest adjustments go a long way towards my extended comfort. I give this chair 5/5 stars but the accessories are lacking.
Putting the chair together was easy and fun, after acouple weeks I’m still in love with it, a must buy product
If you are experiencing back pain when sitting at your desk... get this chair!
I have had fairly significant back problems recently, which I suspect were mainly caused by my previous chair. Since buying this chair and using it daily it has actually helped alleviate the pain in my back.
It provides robust support to your back, and the adjustable lumbar support makes the world of difference.
Super comfortable, looks very stylish and easy to assemble. Very pleased with this product... worth the price tag!
More then what I expected. Great chair, so comfortable. Keep up the good work guys. Love it
Chair is very solid, and very comfy - it was firm for the first day or two but I've moulded to it perfectly (particularly loving being able to lock it in a recline position when watching movies).
This chair is very comfortable and perfect for all you gamers out there, I had it for 2 weeks now and I have had no issues.
Before purchasing this chair, I was using a single office for almost 10 years and the seat went flat years ago. I wasn't able to sit on the computer for long because I would develop pain. After purchasing the Titan series chair I am able to sit long periods of time on my computer again. The seat was designed for large users in mind and it hasn't disappointed me even with my extra wide build. The built in lumbar support really is useful since I don't have to fidget around a lumbar pillow which I might need to readjust often. Give this chair a try if you're looking for a chair that won't leave you wanting more.
It is super comfortable as advertised. Delivery is fast but doesn't do Saturday nor Sunday which was a problem for me as the courier cannot deliver the chair without a permission from Secretlab. Took 2 weeks later for the problem to solve but I eventually have time to sign myself. Advice: if you are only free on weekends. Call toll asap because the process takes a really long time.
Upon arrival of the Omega; it was just a fun experience with unpacking and putting together the chair from start to finish. The attention to detail and just the way it looks... all I can say I love it. As for using it for the time since I received it; it has been an enjoyable experience for me. Would I purchase again? Heck yeah; thank you SecretLab!
I know, you're contemplating dropping a good chunk of change on a chair when you could use it to buy a new monitor or other upgrade, but honestly this is chair is worth every penny. On top of that the customer service is top notch. The backrest of my chair arrived with a blemish. I sent pics to the customer service team and within a day or two, I had new backrest on it's way, just like that. Delivery was fast and assembly was painless.
Stop thinking and just buy the chair already. You're body will thank you.
Love my chair came on time perfect place to get a gameing chairs was super happy with the outcome
I recently bought the Titan version and this chair is amazing! Shipping was quick. The instructions are easy to follow since it's a big poster with lots of pictures. Assembly doesn't take too long and tools are included. The build quality is superb! The only issue I had was that there wasn't an option for a black/white color like the Omega or Throne version, but still satisfied. The armrest are adjustable from raising the height up and down, forward and back, and rotated left to right slightly which I like mostly. Leaning all the way back with the pillow did it for me. It's very comfortable!
so far this chair has been great! very comfortable, the only thing i would change about it is to add another securing strap for the lumbar pillow similar to the one attached to the head pillow.
Amazing gaming chair. Was my first chair and I will definitely buy another one when the time comes !
I've received my Secretlab Titan Gaming chair weeks ago. First, start with the chair, the chair is really built with excellent quality, perfect ergonomics design and materials is the main reason why I'm so in love with this chair, cause I'm about 185cm height and this chair fit me so well. Second, talk about customer service, after I completed my order online, there was an issue about the payment and the transaction of my order, it caused few weeks for me to receive the parcel delivery track number email. I've contacted to Secretlab customer support and they are provided a good service and solved the problem in a professional way. So far I'm still impressed, I hope Secretlab can grow bigger and keep building product with good quality !!!
I'm a big guy (1,90 m and 100 kg) and the TItan chair is the comfyest one I've had in a long long time. Damn, I can even sit on it with both my legs up and crossed on the seat, I couldn't do that since I was a child. It's rigid enough to support your weight but at the same time really comfortable. Tons of adjustments for each part. Really easy to assemble
Maybe the only gripe I have with it is that it could have a bigger slope on the front of the seat so it would be a bit more comfortable for the back of your knees, and the right arm wobbles a bit